Studio Policy
Tuition
-
Monthly tuition reserves your dancer’s place in class and is the same each month throughout the Dance Season. Rather than being based on the number of classes in a particular month, tuition is divided evenly across the season.
Tuition is not adjusted for missed classes, vacations, holidays, studio closures, snow days, photo days, rehearsals, or performances.
If SDA must cancel a regularly scheduled class because an instructor is unavailable and a substitute cannot be found, dancers will receive a makeup token to use in another eligible class.
-
Tuition is automatically charged to the card on file on the 1st of each month.
If a payment fails, families have 7 days to update their billing information and settle the balance. After 7 days, a $15 late fee will be added to the account.
If tuition fails for three consecutive months, a $15 late fee will automatically be applied beginning with the third failed payment and each month thereafter that payment fails.
We accept Visa, Mastercard, Discover, and American Express.
-
We want new families to feel confident choosing SDA. If, after your dancer’s first class, you decide SDA isn’t the right fit, we’ll refund 100% of your first month’s tuition.
If you choose to withdraw later during your first four consecutive weeks of classes, we’ll refund the unused portion of your tuition.
During the Summer Term, the Happiness Guarantee applies to the first class only.
To qualify:
Your dancer must attend their first scheduled class.
The guarantee applies only to families brand new to SDA.
Refunds are available for a complete withdrawal from SDA, not for class or style transfers.
Purchases made separately from tuition, such as apparel, are non-refundable.
-
During the Dance Season, your monthly payment includes more than dance classes. Instead of asking families to make several large purchases throughout the year, many of the costs associated with recital are spread across our 10-month season.
For each performing class, inclusive tuition includes a recital costume, one recital ticket, a photo session with Liana Robin Photography, and a few surprises along the way.
If a class is dropped before an inclusion has been received, that inclusion is forfeited.
Dancers joining after September will be charged a one-time Inclusions Catch-Up Fee based on the number of months missed and the program of their class. The rate is $16–$22 per missed month. This applies only to performing classes; tech classes do not have an inclusions catch-up fee.
-
Questions about tuition, billing, or your account should be directed to our office staff. This allows instructors to keep their focus on teaching and supporting dancers during class time.
-
Tuition is not refunded or credited for missed classes or when a dancer withdraws partway through a month. Please see Enrollment Procedures for information about ending enrollment.
Enrollment Procedures
-
Currently enrolled dancers receive one week of Priority Registration before registration opens to the general public. This gives our returning families the first opportunity to choose classes for the upcoming term.
-
Need to make a change? Just contact our office and we’ll be happy to help!
Before the Dance Season begins, class changes can be made based on availability. Once the season is underway, changes are limited to our Open Enrollment periods in September–October and January.
-
To give our dancers consistency in their classes and allow instructors to focus on their progress throughout the season, we limit when new dancers can join or current dancers can change classes.
Open Enrollment is available during September–October and January, based on class availability.
Dancers joining a performing class after September will also be charged an Inclusions Catch-Up Fee for the months they were not enrolled. This covers their portion of the recital costume, ticket, photo session, and other inclusions already built into monthly tuition.
-
We understand that sometimes plans change. If you need to end your dancer’s enrollment, a parent or guardian must submit our Ending Enrollment Form.
Requests must be received by the last day of the month to avoid tuition charges for the following month. Requests received on or after the first day of a new month take effect the following month, and tuition already charged will not be refunded or credited.
Please do not rely on your dancer to let their instructor know they are leaving a class. Enrollment continues until the Ending Enrollment Form has been submitted.
If a dancer stops attending without notification, they will be withdrawn after five consecutive unexcused absences. At that point, billing will end and their place in the class may be offered to another dancer.
Makeup Policy
-
Makeup tokens allow dancers to attend another eligible class when they miss their regularly scheduled class.
Dancers may use a maximum of 4 makeup tokens per enrolled class during the Dance Season.
If SDA must cancel a regularly scheduled class because an instructor is unavailable and a substitute cannot be found, dancers will receive a makeup token. Makeup tokens issued for an SDA cancellation do not count toward the 4-token limit.
-
Makeup tokens may be used in another class that is appropriate for the dancer’s age and level. The makeup class does not need to be the same dance style or have the same instructor as the missed class.
Makeup classes are subject to availability and must be requested in advance.
Makeup tokens must be used within 30 days of the missed class and within the same term. Tokens expire after 30 days and cannot be carried into another term.
Dancers must be currently enrolled at SDA to use makeup tokens. Tuition refunds or credits are not given for missed classes.
-
As performances approach, performing classes need their full class time to focus on choreography and prepare together as a group. For this reason, makeup lessons are not available in performing classes during:
December
May 15 through Recital Day in June
Makeup tokens may still be used during these periods in eligible non-performing classes, subject to availability.
Student Expectations
-
Consistent attendance is important for each dancer’s individual growth and for the progress of the class as a whole.
If your dancer will miss class, please let our office know at hello@sherwooddance.com. Makeup tokens are available for eligible missed classes according to our Makeup Policy.
-
Please make every effort to arrive on time and ready for class. Warmup is an important part of preparing a dancer’s body to move safely.
If a dancer arrives more than 10 minutes late, the instructor may ask them to sit out and use a makeup token for another class rather than participate without a proper warmup.
-
During the Dance Season, and especially as we get closer to recital, consistent attendance is important. Choreography is created for the dancers in each class, and when someone misses multiple classes, it can affect both their own preparation and the class as a whole.
Dancers will be placed on Choreography Probation if they miss 3 or more classes between March and Recital Day or 2 or more consecutive classes.
If your dancer is placed on Choreography Probation, we will connect you with their instructor to determine what is needed for them to be prepared to perform. Depending on how much choreography was missed, this may include a private lesson at an additional cost or adjusting/removing portions of choreography the dancer has not had adequate time to learn.
Whenever possible, we ask families to avoid vacations or extended absences during May and June through Recital Day, when classes are in their final weeks of preparation.
-
Please make sure your dancer arrives on time and is picked up promptly after class.
If you know you will be late for pickup, call our office as soon as possible at 503-625-8868.
Dancers waiting to be picked up downstairs should remain inside the building until they see their grownup. Our parking lot can be especially busy during class transitions, so please use extra care during drop-off and pickup.
SDA instructors and staff are not responsible for dancers before or after their scheduled class time.
-
Each dance style has its own dress code. Please review our Dress Code for the clothing, shoes, and hair requirements for your dancer’s class.
Instructors may occasionally have additional requests specific to their class. Bra tops may not be worn as a shirt in any SDA class.
-
Class time is an opportunity to learn, move, and give our full attention to one another. We ask dancers to use the restroom before class whenever possible to help minimize interruptions.
Cell phones should remain out of sight and on silent for the entire class. If a dancer brings a phone into the studio, it should stay inside their bag or purse until class is over.
-
Every dancer deserves a classroom where they can learn and feel respected. Dancers are expected to treat their classmates, instructors, and others at SDA with kindness and respect.
Behavior that repeatedly disrupts the learning environment will be addressed by the instructor and, when needed, with the dancer’s family. Bullying and violence are not permitted at SDA.
A dancer may be removed from class when their behavior prevents the class from continuing safely or productively. Tuition refunds or credits are not provided for classes missed due to a dancer being removed for behavior.
Weather & Unforeseen Closures
-
SDA generally follows weather-related closures for the Sherwood School District in Washington County. If the district is closed due to weather, SDA will also be closed. If the district has a weather-related late start, SDA classes beginning before 12:00pm will be cancelled.
There may also be times when SDA needs to cancel classes even when schools remain open. Wildfires, power outages, unsafe road conditions, or other unforeseen circumstances may make it unsafe or impossible to hold class. We may also cancel individual classes if an instructor cannot safely travel to the studio.
Families will be notified by email or text message if their class is cancelled.
-
The first time during the September–June Dance Season that a class is cancelled due to inclement weather or another unforeseen circumstance, no makeup token, tuition credit, or refund will be issued.
Because tuition is divided evenly across the Dance Season rather than based on the number of classes held in a particular month, this closure is already accounted for in our tuition structure.
-
If the same class experiences another closure during the Dance Season, each dancer in that class will receive a makeup token.
The token may be used in another eligible class that is appropriate for the dancer’s age and level, subject to availability. The makeup class does not need to be the same style or have the same instructor.
Makeup tokens issued for SDA cancellations do not count toward the 4-token limit for dancer absences.
Emergency Services
If a Dancer Becomes Ill or Is Injured
If your dancer becomes ill or is injured during class, SDA will contact their parent/guardian and provide appropriate care while they wait to be picked up.
In the event of a serious or life-threatening emergency, SDA will call 911 immediately and then contact the dancer’s parent/guardian. Emergency medical or dental care will be obtained when necessary.
If you do not authorize SDA to obtain emergency care for your dancer, you must remain at the studio or on the grounds of the Sherwood Ice Arena for the entirety of their class and be immediately available by cell phone.
Photo & Video
-
Photos and videos may be taken throughout your dancer’s enrollment at Sherwood Dance Academy. These images may be used by SDA and our sister company, Liana Robin Photography, for studio displays, websites, social media, promotional materials, and within iClassPro (your SDA parent portal).
-
We are happy to honor requests not to publicly share photos or videos of your dancer on our website, social media, or other promotional materials.
To submit a No Share Request, please contact our office at hello@sherwooddance.com.
-
Each performing class receives one Photo Day with Liana Robin Photography as part of inclusive tuition. Tech classes do not participate in Photo Day.
Photo Day takes place during your dancer’s regularly scheduled class after recital costumes have arrived for the entire class. There is no additional charge to participate or receive your dancer’s photos.
If your dancer is unable to attend their scheduled Photo Day, SDA offers two makeup photo sessions. If your dancer does not participate in their scheduled Photo Day or a makeup session, no refund or tuition credit will be given.